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Technical

Owner’s Repre­sentative in Vietnam

SVC Marine puts our technical superintendent on board and at the shipyard to represent the owner. We inspect the work, challenge repair scope and variation claims, witness tests and check the items that must be completed before undocking or delivery. The owner receives a clear work record and the decisions that need approval.

Work packages

  • Onboard and shipyard inspections
  • Repair scope and variation checks
  • Tests witnessed and defects recorded
  • Class survey preparation
  • Delivery and handover checks
  • Daily work reports and close-out records

Attendance at the vessel, shipyard and port on the owner's instructions, with technical reporting, deficiency tracking and handover attendance.

Illustration: owner's representative at the berth with a tablet
Illustration, not a photograph.

01

What does SVC do for the owner?

Our technical superintendent attends the vessel, shipyard, port or anchorage under the owner's mandate. We inspect the agreed work, question the repair detail, record what has actually been completed and put technical and commercial decisions in front of the owner. An attendance may cover a drydock period, afloat repair, inspection, delivery or another defined technical project.

Before mobilising, we agree the inspection priorities, attendance period, reporting frequency and approval limits. On site, our superintendent works with the chief engineer, yard and commissioned service teams, checks their work against the specification and raises defects while they can still be corrected. The owner receives findings, photographs, open items and the evidence needed for the next decision.

02

Field evidence for decisions and approvals

A yard progress statement needs a physical check. Our superintendent goes to the work area, inspects the reported completion and compares it with the agreed repair item. Photographs, measurements where applicable and test records show the condition behind the report. If access or documents leave an item unverified, we identify that gap and the next inspection required.

We make the approval list specific: the work requested, the reason, its cost or schedule exposure and the evidence. A proposed variation goes to the owner with a clear basis. We also record the items that need attention before undocking, sailing or delivery, so a general statement of readiness does not obscure an unresolved defect.

  • Completed work checked against the specification and confirmed on site.
  • Delayed items, the reason for delay and the next required action.
  • Unclear condition, missing evidence or an inspection still to be performed.
  • Items requiring owner approval before additional work or expenditure.
  • Class or surveyor inspection points and the status of their requirements.
  • Extra-cost exposure, waiting time and proposed variation orders.
  • Photograph, measurement or document evidence needed for each disputed item.
  • Open items affecting undocking, departure or handover.

03

Five ways to appoint our field team

The mandate defines the work SVC checks and the record the owner receives. Choose the project stage and the decisions that require attendance; we can quote a single inspection, a defined repair period or the agreed sequence through delivery.

Drydock and ship repair

Our superintendent attends drydock, shipyard, berth-side or anchorage repair. We inspect steel, machinery, coating and tank work, check vendor attendance and test points, and examine variation claims and close-out evidence. The owner receives daily or agreed reports, photographs, an open-item list and cost/delay exposure notes.

Pre-purchase vessel inspection

SVC surveyors inspect the agreed visible hull, deck, machinery and cargo areas, review available class and vessel records, and identify repair and drydock exposure. The buyer receives an SVC condition report, photographs or video and practical findings for the purchase decision.

Vessel delivery and handover

We inspect the agreed delivery condition and check document handover, bunkers, lubricants, stores, spares, crew-change arrangements and open class/certificate items. We prepare the handover issue list and the technical work to be considered after delivery.

Class and survey worklist

Our superintendent checks UTM status, steel-renewal progress, LSA/FFE/radio servicing, underwater items and the tests specified for the project. We prepare the repair and document file for the attending surveyor, record outstanding recommendations and report the items still awaiting inspection or acceptance.

Port and technical attendance

We attend the vessel for a defined technical issue, underwater work, spare-parts delivery, crew/vendor matter or another commissioned port task. We inspect the onboard condition, check access and vendor arrival, verify delivery or repair progress and issue field evidence with the items needing a decision.

04

Project monitoring and priorities

Our superintendent works from an itemised worklist to inspect each work item and its progress. We inspect the active work areas, check whether material and personnel are available for the next task and record constraints that could change the project schedule. Priority defects and the tests needed before closing a repair remain visible in the daily record.

  • Daily or agreed-interval physical progress checks.
  • Repair-priority review against the vessel schedule and technical worklist.
  • Delay and bottleneck identification, including access or material constraints.
  • Photographs and video from the relevant work areas.
  • Verification of work claimed complete before recommending acceptance.
  • An open-item register with the responsible party and next action.

05

Technical work and vendor checks

We read the repair specification with the vessel team, inspect the yard's proposal and clarify the work boundary before the item begins. During the job, our superintendent checks vessel-side and yard work, the commissioned vendor's attendance, repair detail and required tests. Technical issues are raised with the relevant personnel and recorded for the owner's decision.

Where SVC's repair crew is separately commissioned, our fitters, welders, technicians or divers carry out that agreed scope. Where a yard or another vendor performs its contracted work, our superintendent inspects it under the owner's mandate. The report names the work and responsibility clearly.

  • Vessel and yard inspections against the agreed work scope.
  • Vendor and supplier attendance, work boundaries and completion evidence.
  • Class-survey items and the technical records needed for inspection.
  • Repair-scope clarification before fitting, fabrication or renewal.
  • Technical defects, correction requests and matters requiring a decision.
  • Witnessed tests and the evidence needed to close each work item.

06

Variations, waiting time and cost exposure

A variation must identify what changed. We inspect the defect or additional work, compare the proposal with the contracted scope and examine the measurements, quantities, price basis and schedule effect. Photographs and itemised records give the owner a basis to challenge a claim or approve a defined addition.

We record waiting time and the relevant cause, distinguish quoted work from additional work and keep owner-approval items separate from routine inspection findings. At project close, our superintendent checks the completed-work evidence and unresolved commercial items for the owner's review. Commercial approval remains within the agreed mandate and the client's approval limits.

  • Variation-order scope and its technical reason.
  • Waiting time and schedule exposure.
  • Evidence behind yard or vendor claims.
  • Cost exposure highlighted before expenditure decisions.
  • Approval status of additional work and unresolved price items.
  • Completed-work and variation records for final project review.

07

Nine drydock and repair work packages

Inspection priorities follow the repair specification and access conditions. Our superintendent checks the relevant areas on board and at the yard, witnesses the agreed tests and records findings against each package. The scope can include:

Steel renewal and hot work

Check the renewal boundary, structural repair progress, fitting and welding inspection points against the agreed specification. Record the condition before the work is closed.

Hull blasting and coating

Inspect surface preparation, the coating specification and application stages. Record the work completed and the outstanding areas for the owner.

Tank inspection and cleaning

Inspect accessible ballast and cargo-tank condition, cleaning progress and repair items under the agreed safe-entry arrangements.

Sea valves and sea chests

Check overhaul, refitting and the required tests for sea valves, sea-chest and underwater fittings.

Main and auxiliary machinery

Inspect the specified machinery repair or overhaul, witness agreed functional checks and record outstanding faults.

Deck machinery and cargo gear

Check winch, crane, hatch-cover and cargo-equipment repairs against the commissioned worklist.

LSA, FFE and radio work

Check the servicing worklist, attendance and reports for life-saving, fire-fighting and radio items required for the project.

Class and statutory survey items

Prepare inspection points and repair records for the surveyor; record recommendations and the status of their close-out.

Tests, sea trial and undocking

Attend the agreed functional tests or sea trial, inspect open items and report technical readiness before undocking or departure. Surveyor and vessel requirements govern the relevant acceptance.

08

Before purchase, MOA and post-purchase readiness

A buyer may need a local team before and after signing the Memorandum of Agreement. SVC surveyors inspect the agreed areas on board and issue the pre-purchase report. The buyer can use its condition findings, repair exposure and document questions when deciding the next commercial step.

Under a separate sale-and-purchase mandate, our team negotiates the price and counters MOA clauses with the client. We work through the agreed delivery conditions, outstanding documents and the technical issues that affect the handover. The client approves the final commercial terms under that mandate's approval limits.

After purchase, we inspect the commissioned drydock or repair work, prepare the open-item and test lists, and check the delivery condition. The same field record can carry the owner from the initial inspection into repair, class-transfer work, handover and the next operational worklist. Each stage has its own scope and approval points.

09

Delivery and handover checks

At delivery, our superintendent checks the condition and inventories defined for the mandate, attends the document handover and records unresolved items. We identify what has been handed over, what remains outstanding and which technical work the buyer should plan after taking delivery.

  • Agreed onboard condition and defects to record at handover.
  • Class and certificate status and the documents to be handed over.
  • Bunker and lubricating-oil particulars included in the agreed check.
  • Stores, spares and inventory items in the delivery worklist.
  • Crew-change and port-attendance items relevant to the handover.
  • Open issues, responsible parties and agreed next actions.
  • Delivery notes and a practical post-delivery repair worklist.

10

Reporting the owner can use

We agree the report format and interval before attendance. Each report relates to the areas inspected and the work actually seen, with photographs or documents attached to the relevant item. It identifies completed work, defects, uncertainty, owner decisions and the next action, giving the owner concrete evidence to review against the repair terms and vessel schedule.

At close-out, the owner receives the completed-work record and the outstanding technical or commercial items. Our inspection findings are SVC's own work record; surveyor acceptance and certificates are identified by their issuing authority.

The class and survey record identifies requirements, inspection status and remaining recommendations.

  • Daily or agreed reporting format and inspection period.
  • Photographs or video from the vessel, yard or port.
  • Progress summary tied to individual repair or project items.
  • Open-item list, responsible parties and completion targets.
  • Vendor attendance and the status of the commissioned work.
  • Critical technical, schedule and cost issues requiring an owner decision.
  • Test records and a close-out file showing completed and outstanding actions.

11

Owner mandate, yard work and port formalities

SVC's representative reports to the owner under the agreed mandate. The shipyard performs its contracted yard work and may submit technical proposals or variation claims. The appointed port agent handles its port formalities and clearance scope. We inspect the owner-side condition, question the work evidence and report the decisions and approvals required for the project.

Class surveyors and the relevant statutory providers make their own acceptance and certificate decisions. Our superintendent prepares the agreed worklist and repair evidence, attends inspections and records their status. Technical reporting and a class certificate have different issuers and functions; the owner can see both in the project file.

The mandate states who can approve extra work, accept a price change or sign the project documents. We can negotiate and challenge a proposal within that instruction, then put the required approval to the owner before proceeding.

12

Selected work in Vietnam

Selected records from SVC's sale, drydock, class-transfer, delivery and diving work illustrate these appointments. Discuss the particular vessel, project and required attendance when requesting a quotation.

Read the container sale, drydock and DNV renewal record.

Read the Nosco drydock steel and ballast-tank inspection record.

Read the feeder sale, RINA transfer and delivery record.

See the underwater cleaning report.

Container sale, drydock and DNV renewal

SVC completed the sale, supervised post-purchase drydock repairs and managed the work for DNV class renewal and Special Survey renewal.

Drydock steel renewal and ballast-tank inspection

The Nosco Shipyard project combined more than 40 tonnes of steel renewal, bulbous-bow welding, ballast-tank inspection and Turkish Lloyd survey work.

Feeder sale, RINA transfer and delivery

SVC completed the March 2024 feeder sale, supervised drydock work, managed the class-transfer work and supplied provisions and critical spare parts before delivery.

RINA class-transfer and delivery mandate

A separate feeder mandate comprised RINA class-transfer work, drydock attendance and delivery handover. The work addressed the class-transfer, repair close-out and handover items recorded for the project.

Underwater condition and cleaning records

SVC diving work produced CCTV, photograph and video records with a diving report. Those records gave the owner evidence of the underwater condition and the completed diving scope.

13

Where does SVC attend for the owner?

Send the vessel's actual terminal, shipyard or anchorage, not only the nearest city. Our quotation accounts for boarding, port access, safe working conditions, the attendance period and team availability. Use the regional locations below as a starting point for the enquiry.

Northern Vietnam

Hai Phong · Lach Huyen / HICT · Dinh Vu · Cai Lan · Hon Gai · Cam Pha · Quang Ninh anchorage · Northern shipyards

Central Vietnam

Nghi Son · Cua Lo · Vung Ang · Son Duong · Hon La · Chan May · Da Nang · Dung Quat · Quy Nhon · Nha Trang · Van Phong

Southern Vietnam

Ho Chi Minh City · Cat Lai · Hiep Phuoc · Phu My · Cai Mep - Thi Vai · Vung Tau · Long An · Can Tho · Southern shipyards

Mobilisation depends on vessel position, port access, agreed scope, safe working conditions and team availability.

14

Appoint SVC on site

Email the mandate brief, including the work scope and the decisions that need on-site inspection. We agree the attendance period, reporting format, technical priorities and approval limits before mobilising. The quotation identifies the work SVC will inspect or carry out and the records to be delivered.

  • Private vessel reference and vessel particulars.
  • Port, terminal, shipyard or anchorage and the boarding arrangement.
  • Required inspection, repair, delivery or technical-project scope.
  • Expected attendance period and project timeline.
  • Yard or agent contact and onboard responsible personnel.
  • Current class status and the survey items relevant to the appointment.
  • Known defects, open repair items and available drawings or work specifications.
  • Key technical or commercial concerns, including variations or delay exposure.
  • Required report format, decision points and approval limits.

15

Related services and work records

Read drydock supervision for the full yard-attendance scope, pre-purchase inspection for the buyer report and ship sale and purchase for commercial mandates. Recent Transactions carries selected transaction and technical work records.

For onboard faults, use ship repair in Vietnam. The Vietnam repair-port directory helps identify the port enquiry, while underwater inspection and hull cleaning covers the diving scope. These commissioned services can form part of a project alongside the owner's representative appointment.

The wider project can include vessel sourcing, delivery and handover and technical superintendent attendance. For defined onboard work, see steel renewal and hot work, port captaincy and bunker survey and marine spare parts.

For a continuing operational mandate or a cargo project, read ship management, shipping and freight and the ship supply areas. Agree these scopes alongside the inspection or owner-representative worklist where required.

16

Questions about the mandate

What does an owner's representative do?

Our superintendent attends the vessel, yard or port for the owner, inspects the agreed work and records condition, progress, defects and cost exposure. We question proposals and variation claims, witness specified tests and issue reports showing the decisions and open items requiring action.

Does SVC provide this service in Vietnam?

Yes. SVC quotes owner-side attendance for drydock, ship repair, vessel inspection, delivery and technical projects in Vietnam. Tell us the vessel location, schedule and priorities so we can define the attendance, worklist and reporting format.

Can SVC represent the owner during drydock?

Our superintendent attends the yard and vessel, inspects repair progress, checks vendor work and class-survey items, reviews variations and records photographs and test evidence. We issue daily or agreed reports and an open-item list for the owner's decisions and close-out.

Can SVC attend for a buyer before purchase?

SVC surveyors go on board, inspect the agreed visible areas, review available documents and identify repair exposure. The buyer receives an SVC pre-purchase inspection report with photographs or video and the matters to resolve before the purchase decision.

Can SVC attend delivery and handover?

Yes. We check the agreed condition, documents, bunkers, stores, spares, crew-change and class items, then record the handover and issues still open. Our delivery notes and post-delivery worklist identify the technical actions that remain for the buyer.

How does this appointment fit with the port agent?

The port agent performs its appointed port formalities, clearance and local logistics. SVC's owner's-representative mandate defines the technical inspection, repair/vendor checks, evidence and reporting for the owner. We work with the appointed agent on boarding and port access while keeping those responsibilities clear.

What particulars are needed to appoint SVC?

Send the private vessel reference and particulars, actual location, required scope, attendance period and project timeline, yard/agent contacts, class status and known defects. Add the technical or commercial concerns, reporting requirements and approval limits that our representative must address on site.

Send the project worklist

Send vessel particulars, the port or yard, work scope and attendance window. Include known defects, open survey items and the decisions that need our superintendent on site.