Fresh & chilled
Vegetables, fruit, dairy and other chilled galley requirements.
Provision range
Food supplies against your requisition
Frozen products
Meat, poultry and seafood with the specified products and quantities.
Dry provisions & beverages
Rice, flour, noodles, staples, bottled water and other requested beverages.
Galley & cabin consumables
Consumables, cleaning and hygiene items to accompany the food order.
Order requirements
Specify dietary requirements before purchasing
Identify pork-free, alcohol-free, vegetarian or other dietary requirements against the relevant items. Where Halal certification is required, specify it in the requisition and review the proposed product and available certification before confirming the order.
Brands, pack sizes and accepted substitutions are agreed before purchasing. Food handling, packing and delivery arrangements must suit the goods and the vessel receiving window.
Agree the food order and receiving window
Keep frozen, chilled and dry requirements identifiable throughout the agreed packing and delivery arrangements.
Review the galley list
Confirm quantities, pack sizes, crew needs, brands and any required certification.
Approve the proposed items
Review availability and any substitutions before the order is purchased.
Coordinate vessel receipt
Confirm the receiving point, ETA, access and delivery arrangements with the vessel or agent.
Provision questions
Can we specify brands and pack sizes?
Yes. Include them against each item, with the required quantity and whether alternatives may be quoted.
Can we request Halal-certified products?
Specify the items requiring certification. The proposed product and available certification are reviewed before order confirmation; this is an item-specific requirement.
What details are needed for delivery?
Provide the port, berth or receiving point, latest ETA, delivery window and vessel or agent receiving instructions.
Does SVC also arrange provisions in Malaysia?
SVC has a separate Malaysia provisions service and port directory. Use that service for a Malaysian port call.
Send your next provision requisition
Email the galley list, required quantities, dietary requirements and port-call schedule to the SVC supply desk.